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How to force Invoice Approval for all serial assignees

in Payables, Payments & Cash Management 6 comments

Summary:

How to force Invoice Approval for all serial assignees

Content (please ensure you mask any confidential information):

We are setting up Invoice Approvals with two serial stages:

  1. First serial approval will go to an Approval Group
  2. Second serial approval will go to Cost Center Manager

However, if the Cost Center Manager is also included in the Approval Group, and they claim the task and approve the invoice in the 1st stage, then the 2nd stage is skipped.

We need to force the 2nd stage approval not to be skipped at any time.

Please advice when does the system skip assignees, as it is not completely clear in the documentation.

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