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Is it possible to send notification, not escalation, to LM if the approver doesnt respond for 5days?

edited Dec 18, 2023 7:40AM in Workforce Management 4 comments

Summary:

Is it possible to send notification (instead of escalation) to Approver's LM if the approver does not take action on the transaction request for 5-7 days? Requirement is to send notifications only not escalating.

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