Expense receipt submitted via email matched to corporate card transaction but not cleared — Cloud Customer Connect
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Expense receipt submitted via email matched to corporate card transaction but not cleared

Summary:

We are testing the expense receipt email functionality and it appears to be buggy. Wondering if others have run across this issue?

Content (please ensure you mask any confidential information):

Emailed receipt to Expenses, which created expense item under Digital Assistant. When matched to a corporate card transaction, the created expense remains under Advanced Search - Cash Expense Items. The item does not reflect the expense report number that the merged/matched expense was assigned to and may be added to a new report and edited there. Upon saving the new report, the popup for duplicate expense appears and identifies the matched/submitted transaction as a potential duplicate. Options are to (1) delete the current expense (emailed receipt) or (2) select Keep these expenses.

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