OTBI Agent: Unable to find the reason why BULK emails couldn't delivere — Cloud Customer Connect
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OTBI Agent: Unable to find the reason why BULK emails couldn't delivere

edited Jan 23, 2024 12:22PM in Workforce Management 3 comments

Summary:

We configured the agent for an OTBI analysis and tried to send the notifications to all Line Managers the notification sent to 15 line managers however 300+ didn't receive the notification.

Content (please ensure you mask any confidential information):

Below is the starting of the message post agent execution:

Eventually succeeded, but encountered and resolved errors...

  Number of skipped deliveries: 0 of 21

  AgentID: /users/<email_id>/Agent for Notification

  Invalid subscribers skipped: 

[all email-ids]

AgentID: /users/<email_id>/Agent for Notification

Device (dashboard) is not set in (user id) delivery profile.

Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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