ICP approval error inspite of rule being satisfied and routing identified

Summary:

ICP approval error in spite of rule being satisfied and routing identified.

Content (please ensure you mask any confidential information):

Manage individual compensation transaction submitted by manager which needs to be routed to HRPA representative is failing although there is a valid representative, and the diagnostic log identifies the correct rule and the routing.

As per the diagnostic log, there is only one rule satisfied and the result is

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