What is the Transition plan from Classic timecard to Redwood Timecard? — Cloud Customer Connect
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What is the Transition plan from Classic timecard to Redwood Timecard?

in Workforce Management 49 comments

Summary:

I reviewed the online documentation and recording on Redwood Timecards transition, but I am not able to see a transition plan with detailed steps and how to test. Online material that I found mostly outline Redwood UX features and look and feel. and briefly talk about some feature to enabled nothing in detail.

I need more visibility before embarking on Redwood Timecards.

Can someone please share their experience or any documentation that addressed Classic Timecard Transition to Redwood Timecard in detail? Following are my concern:

  • What is the deadline to move to Redwood Timecard? some places say 24A, but I was told 24D?
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