Clicking 'Say Thank You' in anytime feedback notification that is received is redirecting to mail — Cloud Customer Connect
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Clicking 'Say Thank You' in anytime feedback notification that is received is redirecting to mail

edited Mar 6, 2024 2:07PM in Career and Succession 2 comments


Summary:

Clicking 'Say Thank You' in anytime feedback notification that is received is redirecting to mail app on the laptop. Is there a way to redirect it to feedback within the app itself? When we go to feedback, then feedback give to me, then click 3 dots and 'send thank you', thats the kind of functionality we want. The 'Say thank you' link should not open the mail app on the laptop as it makes the process cumbersome.

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