Enhancement in Analytics

Summary:

Following is the requirement we have received for analytics

"Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying to create personalized metrics or have a more granularity of the Conversations/Data history. So, in order to mitigate that, and since that the Analytics section in IDCS is still in development or in a stage that needs improvement, our suggestion is to have the database of IDCS ODA to be enabled into OCI. This suggestion is based on the fact that, although it is a different solution, it is a solution owned by Oracle, so the enabling of the database should not