How to make Cancellation Description mandatory when cancelling a Subscription — Cloud Customer Connect
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How to make Cancellation Description mandatory when cancelling a Subscription

in Subscription Management 2 comments

Summary:

Subscription release notes for 22D states cancellation reason and description can be made mandatory when cancelling a subscription. However no steps are provided to enable the same.

Content (please ensure you mask any confidential information):

Release notes state that the reason description are mandatory while cancelling a subscription. However in our environment only reason field is mandatory. How do we make the Cancellation description field also mandatory.


Version (include the version you are using, if applicable):

24A


Code Snippet (add any code snippets that support your topic, if applicable):

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