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Redwood UI - Manager Evaluation Ratings and Comments Greyed out/not editable

in Performance Management 4 comments

Summary:

We're encountering an intermittent/random issue. There seems to be a problem with the Performance Document in Redwood UI. Managers are currently unable to select ratings or enter comments in the 'Manager Evaluation' tasks. All fields appear disabled (greyed out). Manager Evaluation is first task in process flow. This issue has been observed in other pods as well. i tried canceling/deleting document, still the same. Manager Evaluation is first task in process flow. Anyone encountered this issue?

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Version (include the version you are using, if applicable):

24A



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