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How i can add dropdown list of values in contact section of Next Gen HRHD

in Help Desk 1 comment

Summary:

Hi All

I am currently working on migration of classic helpdesk to next Gen Help desk.

I have a requirement for Agent view - In Contact section under Relationship type field i want to create a list of values for eg below:

In Classic Helpdesk:

In Next Gen helpdesk:

In Application composer the setting is below:


Please any one can assist here.

Content (please ensure you mask any confidential information):


same as above

Version (include the version you are using, if applicable):


24A


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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