Can a delegated manager create a check-in? — Cloud Customer Connect
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Can a delegated manager create a check-in?

We have a Direct manager on Leave of Absence. They delegated their manager responsibilities to another manager. That delegated manager is unable to create a check-in for one of the employees they have been delegating.

We are aware that Genesis is currently configured to only allow Check-in documents to be created by employee, direct manager or HR Specialist. Will a delegate manager be able to create a check-in (as the direct manager would)?

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