Compensation statements not visible to employees — Cloud Customer Connect
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Compensation statements not visible to employees

Summary:

Hello,

We have seen that compensation change statements are no longer visible to the employees. They have been wiped off. This has happened after we changed the template in Compensation Change Statements in WFC plans by going to Manage Statement Groups => Manage Templates. As such we just modified the logic in the template to have multiple employees show up in one file if the administrator downloads the file from View Administration Reports => Generate Real Time Statements. We didnt do anything else i.e. we didnt run any batch process or anything. Is this normal that when you change the template

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