How to hide availability icon? — Cloud Customer Connect
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How to hide availability icon?

in Help Desk 4 comments

On the helpdesk list page, I see an icon which I would like to disable. Is there a way to hide this please?

I believe this is for showing availability (not exactly sure).

I was looking at many documents and can't find any way to hide this. I have also tried setting up the profile SVC_OMNI_DISABLE_WORK_ITEM_AVAILABILITY_SELECTION to see if it controls this icon's visibility, but does not seem to be the case.

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