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How to errors out the fulfilment line for custom task to retrigger?

Summary:

Requirement – To use custom step in Orchestration to call OIC. Then OIC will communicate with third party application and pass response as Acknowledgement as Success in case information processed successfully on third party and Error, if process with third party not success yet.

In case of Error, user can view the status and should also have access to Recover the process/order to retrigger for custom task.

Steps followed –

  1. Custom step created in Orchestration – Create Access Step & Wait for Access Step.
  2. Once order is submitted, OIC called with Create Access step.
  3. When it is successful, we are able send the Fulfilment Request Response and proceed to next step.

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