Calling WFM_UTIL_CALC_SHIFT_PREMIUM from Formula - doesn't work — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Calling WFM_UTIL_CALC_SHIFT_PREMIUM from Formula - doesn't work

in Workforce Management 2 comments

Summary:

When calling the sub formula WFM_UTIL_CALC_SHIFT_PREMIUM from within a custom Time Calculation rule (array) it exits the loop and moves on to the next record in the array without error.

I tested by hardcoding the input values which worked and replaced them one-by-one with my parameters and it continued working. Then I made an unrelated change to the formula and its stopped working again.

No rlog statements after are logged.

All time values are converted to decimals before being passed.

Content (please ensure you mask any confidential information):

/*********** Check for Night Hours *************'
CALL_FORMULA ('WFM_UTIL_CALC_SHIFT_PREMIUM'
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!