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Approvals issue for backdated absence

edited Jun 25, 2024 4:10AM in Workforce Management 3 comments

Summary:

Hai All,

I have the below requirement for approval for Absence.

Rule1: If absence Matrix manager exists ,then the approval should go to Absence Matrix Manager.

Rule2: If Absence Matrix Manager does not exists, then the approval should go to Line Manager.

Employee has both Matrix Manager and line manager till March 1 2024.

From March 1 2024, Matrix Manager was removed and only Line Manager was present.

Issue: Employee applied leave on February 11 today. Now Rule1 is triggering and it is failing saying please assign the supervisor.

Need to solve this how to adjust the approvals now. Please suggest some solution.

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