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Approvals are not recovering properly

Summary:

Hai Folks,

I have the below two rules.

1.If Absence Manager is not null- The approval should go to Absence Manager.

2.If Absence Manager is null, then the approval should go to Line Manager.

Absence Manager was inactive from June 19- 2024.

Absence was applied for the date June 18 2024 - (applied today backdated)

The first rule got triggered and the transaction was failed stating that the user has no supervisor.

Now i made the Absence Manager active and recovered the transaction.

But i am not able to get the expected output. Please suggest.

Approvals are not routing to the manager. I am getting the below approval history.

Howdy, Stranger!

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