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Duplicate Contacts

edited Jul 25, 2024 12:54PM in Human Capital Management 9 comments

Summary:

Hello,

We are seeing duplicate contacts for employees and
unable to delete them.

The Duplicate actually happens when we delete one contact then it weirdly adds up
to the existing one so if it was two at the start , it becomes three (3).
These duplicates are only seen on the Person Management search screen where each contact has a Person Number and the benefit enrollment screen .

Also, duplicates don't show up in the Contact relationships table when I query from the backend .

Any help will be appreciated

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