Cannot open attachments in email approval notification

Summary:

As a manager (or even as a super user) when an employee is submitting a license or certification for approval and include an attachment in their submission, when the manager opens the email notification, they cannot view the attachment in the notification. The same results occur when the manager goes into the application to view the submission also. See screenshot below where the pdf is not viewable. It's not a hyperlink that can be opened.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

NUX/R13/24B

Code Snippet (add any code snippets that support your topic, if applicable):