Can ODA respond to employee questions by reading from policy documents(knowledge article)? — Cloud Customer Connect
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Can ODA respond to employee questions by reading from policy documents(knowledge article)?

edited Sep 9, 2024 9:34AM in Digital Assistant 2 comments

Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employee’s country,finds the policy and tell exact answer.

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