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Journey Report is downloading in HTML format

edited Nov 22, 2024 7:42AM in Journeys 2 comments

Summary:

Journey Report is downloading in HTML format
In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs the document, it should be downloaded as a PDF version but it is downloading as HTML version.

Even we verified in "Layout" it is set to be Format as PDF

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



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