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Access Group View Only access to Accounts / Contacts

in Sales 4 comments

Dear community,

we need to give view only access (read only view) for all Accounts in Oracle Sales Cloud.

We have created 2 custom access groups and performed the below actions:

  1. Add manually a user in the group members section
  2. Add an object rule with Access Level = Read

Both access groups are active and published. However the assigned member (user) view the accounts/contacts fully editable.

We followed the same steps in order the user to have read only view in opportunities and it worked fine.
The user has the below roles:

  1. Resource
  2. Employee
  3. PII Privileges
  4. Sales Manager

Could you please help me ?

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