The fulfillment line couldn't be updated coz OM can't determine Orch details. — Cloud Customer Connect
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The fulfillment line couldn't be updated coz OM can't determine Orch details.

in Order Management 6 comments

Summary:

Getting this error at sales order

The fulfillment line couldn't be updated because order management can't determine orchestration details. Details: Order management couldn't correlate the response from the fulfillment system with orchestration details, such as task instance, orchestration process instance, and so on. To locate the affected records, open the .zip file that load request 100000029490768 uploaded, and then, in the .csv files, locate records according to fulfill line key 300000044233508.

what action we need to take here? anyone knows how to find this zip file?


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