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Updating Assigned Journey Configuration

in Human Capital Management 1 comment

Summary:

Updating Assigned Journey Configuration

Content (please ensure you mask any confidential information):

I want to know if it is possible to update Journey Task configuration for Journeys that have already been assigned.

We have two Journey tasks that are sending Expiry notifications once the task has expired. In the screenshot below as part of testing, the disable alert notification has been selected but we have found this only impacts newly assigned Journeys (after the update has been made) and not Journeys that are currently in progress/have already been assigned. When the Task is Completed needs to remain as the task owner still would like to receive a notification once the team member completes the task.

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