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case management primary point of contact

edited Nov 21, 2024 11:20PM in Help Desk 1 comment

Summary:

Implementing case management for a customer. Not able to save page due to incorrect party id in primary contact field

Content (please ensure you mask any confidential information):

I am using the seeded primary contact party id field with primarycontactcreatecase template in visual builder. when clicking on save i get an error that party id is invalid.

It is happening because the seeded template is trying to pass assignment id in the primary contact party id field.

Did any of you face and fix this problem?

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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