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Unable to generate the serial number in the work order execution

Hi Team,

We are trying to generate the serial numbers in the work order execution (Review Dispatched List) task but unable to generate the serial number as the serial number LOV is blank. The finished good is enabled for serial numbers.

Steps followed to generate the serial numbers in the work orders.

  1. We tried scheduling the job "Generate Serial Numbers" and gave the parameters (Organization, Item and Quantity)
  2. After scheduling the job, the status is displaying as Retrying and the job status is not updating.

Kindly provide any recommendations for serial number generation in the Review Dispatched List task, as we are unable to complete the work order execution. Thank you.

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