How does Precedence work for Business Units in Subscription Rules — Cloud Customer Connect
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How does Precedence work for Business Units in Subscription Rules

edited Dec 4, 2024 7:44AM in Subscription Management 1 comment

Summary:

How does the Precedence field work for Subscription rules.

If the same Business unit is used with another Renewal Template and Subscription profile , how does system determine to use the correct combination.

Eg I have a BU named : US with Profile as ProfileA and Renewal TemplateA, Can i have a second row with BU as US and ProfileB ,TemplateB.

IF First record has precedence 1 and second row precedence as 2, which will be picked when by the system.

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