State Eligibility Criteria using home location or work location — Cloud Customer Connect
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State Eligibility Criteria using home location or work location

Summary:

We have requirement to create Eligibility based on the States in US for checklist tasks.

For example, the task needs to be assigned if the employee Work location (OR) Home location are in California state.

Could any suggest the best way to create the eligibility for this?

We create an eligibility using the Work location in CA state and Home location in CA state, but the system is taking it as AND condition.

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