When withdrawing absences recieving an error. — Cloud Customer Connect
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When withdrawing absences recieving an error.

edited Dec 13, 2024 2:38PM in Workforce Management 2 comments

Summary:

Hi Team,

Good morning!

When we are trying to delete the absence through HDL we are recieving the error as below:

'This person isn't enrolled in or eligible for any absence plan for the absence of {FUTUREABS_TYPE} absence type that starts on {FUTUREABS_ST_DATE}.'

Sample: This person isn't enrolled in or eligible for any absence plan for the absence of PTO absence type that starts on 10/15/2024.

We have reviewed the enrollment plan and person is eligible for it.

Thanks,

Jahanavi

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