Character Count on Questionnaires — Cloud Customer Connect
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Character Count on Questionnaires

Summary:

We have configured some questions with maximum length of 2000, also the text box is configured as Rich Text Box. When we try to preview these questions in a questionnaire, it is giving us inaccurate counts. We noticed the following behaviors, please refer to the file attached.

Has anyone encountered these? If so, what are your workarounds?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24C


Code Snippet (add any code snippets that support your topic, if applicable):

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