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Calculate Accrual process not working after Absence element creation

in Workforce Management 4 comments

Hi All,

We have created an Accrual absence plan and Absence element with primary classification Absences, secondary as Sickness. We integrated element with absence plan. After enrolling employee in to plan, we are unable to run accruals. getting below error.

"The payment info couldn't be transferred for payroll processing. Contact your help desk. Inform your help desk that you received an error during transfer of payment info."

Screenshot below.

Are we missing any setups???

I have verified the calculation card, there is no absence calculation card component or association created for this absence type.

No Liability rule as well.

Is it best practice add it manually, please help with the best solution on this.

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