You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to update past employee enrollments after changing the rate configuration

Summary:

For a particular plan, employees contributed an incorrect amount due to an incorrect rounding rule. After updating the configuration and triggering the new life event, employees began contributing the correct amount. However, how can we correct the past contributions? Additionally, starting 1/1/2025, employees resumed contributing the same incorrect amount after the Open Enrollment (OE) event. How can we change this without voiding the OE life event?


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!