Routing based on skills priority

Summary:

Issues with running routing plan when assigning activities to technicians with same skills but different skill levels

Content (please ensure you mask any confidential information):

Scenario: There are 3 technicians with same skill (says "Skill A" and levels 100, 80, 60). The activity is created and with Skill A.

All the parameters are same except skill level (start location, workzone etc.) .

Expectation is for routing to assign the activity to technician with highest skill level - 100.

We have seen sometimes routing assigns the activities first to techician with skill level 80 or skill level 60.

The skill conditions have been setup as required level as 10 and preferrable level as 100. This is because the lowest level can be "10" for technician.