Touchpoint check-in template — Cloud Customer Connect
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Touchpoint check-in template

Summary:

We are facing an issue while creating a template for Check-ins. The option to configure a template for Touchpoints is not appearing in the dropdown menu. Currently, only the Performance option is available.

Content (please ensure you mask any confidential information):

  1. We have Touchpoint Feature enabled
  2. Redwood profile options are also enabled
  3. Touchpoint and performance profile options are also enabled


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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