Why doesn’t HCM-OFS Accelerator sync Talent Profile competencies to Skills instead of Job Profiles? — Cloud Customer Connect
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Why doesn’t HCM-OFS Accelerator sync Talent Profile competencies to Skills instead of Job Profiles?

edited Jan 28, 2025 8:27AM in Field Service 2 comments

Summary:

The current implementation maps Job Profiles in HCM to Resource Skills in OFS, but Job Profiles do not represent the granular competencies of a resource. Talent profile's competencies in HCM are more aligned with the concept of Resource Skills in OFS.

Content (please ensure you mask any confidential information):

We are using the OOTB HCM-OFS Accelerator to sync employee in HCM as technician and manager/Dispatcher/Admin in OFS However, we have observed a mismatch in the intended mapping: Job Profiles in HCM are mapped to Resource Skills in OFS, which are functionally different entities. Competencies within the Talent Profile of HCM employees would be a more appropriate data point to sync with OFS Skills.

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