SLA APIs time response Oracle CX Sales & Services
Summary:
I need to know the SLA for API calls to the Oracle CX Sales & Services
Content (please ensure you mask any confidential information):
The architecture team is evaluating the performance of CX Sales & Services APIs for new projects and needs to know the response times that Oracle guarantees for each API.
APIs are called from Microsoft Azure API Management (Patch y Post).
APIs called are: Opportunities, Service Request and Contact (Patch y Post).
Version (include the version you are using, if applicable):
Oracle Fusion Cloud Applications version 24D
Code Snippet (add any code snippets that support your topic, if applicable):