SLA APIs time response Oracle CX Sales & Services — Cloud Customer Connect
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SLA APIs time response Oracle CX Sales & Services

in Sales 1 comment

Summary:

I need to know the SLA for API calls to the Oracle CX Sales & Services

Content (please ensure you mask any confidential information):

The architecture team is evaluating the performance of CX Sales & Services APIs for new projects and needs to know the response times that Oracle guarantees for each API.

APIs are called from Microsoft Azure API Management (Patch y Post).

APIs called are: Opportunities, Service Request and Contact (Patch y Post).

Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications version 24D

Code Snippet (add any code snippets that support your topic, if applicable):

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