Additional statuses on OTL have missing entries — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Additional statuses on OTL have missing entries

edited Jan 29, 2025 10:39PM in Workforce Management 8 comments

Summary:

Hi,

We have a requirement where we are passing an "Unit" type flat amount based on a absence type(Input). This amount shows up in the calculated time correctly but when checked the additional statuses, it is missing.

When I manually add a value on the timecard for this, it appears on the additional statuses.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Any help will be appreciated!

Thanks,

Marufa


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!