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CRT email is not receiving in mail box after running "Create Carrier Response Template" action

in Transportation Management 1 comment

Summary:


CRT template email is not receiving in mail box after running "Create Carrier Response Template" action. Even when same steps being performed in lower instance, that time its working. any suggestion why email is not getting received for CRT?

pls note: sourcing contact information is defined at service provider. Even build lane summary and shipment set email notifications are coming in mail box.

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24C

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