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AR Customer is not appearing in CX

edited Feb 4, 2025 10:15AM in Sales 3 comments

Summary:

AR Customer is not appearing in CX

Content (please ensure you mask any confidential information):

AR Customer is not appearing in CX. We have run "Synchronize Financials Accounts and Contacts with CX Sales" and "Configure Adaptive Search"
I see that it has a value in column SALES_ACCOUNT_ID for the customer party. I have referred to this: Doc ID 2715870.1, but not sure how we can enter OWNER_PARTY_ID in the table HZ_ORGANIZATION_PROFILES

Version (include the version you are using, if applicable):

24 D


Code Snippet (add any code snippets that support your topic, if applicable):

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