HDL to bulk reopen completed journey wipes away responses — Cloud Customer Connect
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HDL to bulk reopen completed journey wipes away responses

We are trying to reopen already completed journeys for multiple employees, and we have loaded the HDL as below. The journeys are getting reopened with the HDL file, but it also wipes away the responses employees has entered previously in the respective task.

HDL to reopen Journey:

METADATA|AllocateChecklist|AllocatedChecklistId|ChecklistId|ChecklistName|ChecklistStatus|ChecklistCategory|ChecklistInstance|PersonId|PersonNumber
MERGE|AllocateChecklist|300000134234273|300000097889000|Offboarding Journey|INI|DIV_INC|1|300000120204700|120012

HDL to reopen Journey's Task:

METADATA|AllocateChecklistTask|ChecklistId|PersonNumber|TaskName|ChecklistName|Status|ChecklistCategory|ChecklistInstance|MandatoryFlag|TaskPerformerPersonNumber|TaskOwnerPersonNumber
MERGE|AllocateChecklistTask|300000097889570|120045|Data Collection Questionnaire|Offboarding Journey|INI|DIV_INC|1|Y|120045|120012

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