Unable to change the label of items listed in Category field under Attachment section — Cloud Customer Connect
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Unable to change the label of items listed in Category field under Attachment section

in Help Desk 2 comments

Summary:

There is a request from the business to change label of the values listed in Category field under attachment section in employee UI, however the category field is not displayed in VBCS for us to edit. Kindly confirm why this field is not displayed in VBCS for us to edit, it there any restriction applied by Oracle from editing this field or some access issue. Please advice

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Version (include the version you are using, if applicable):

24D


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