Worker does not meet required number of hours worked — Cloud Customer Connect
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Worker does not meet required number of hours worked

We have a workforce compensation plan and it has an eligibility profile. The only criteria in that eligibility profile is Grade and Assignment Category.

But some employee turned out to be ineligible to the plan even though they passed both criteria and the ineligibility reason is 'Worker does not meet required number of hours worked'.

Does anybody know the reason behind this?

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