Access in the list of values from the CX Picker Saved Search Lists — Cloud Customer Connect
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Access in the list of values from the CX Picker Saved Search Lists

edited Mar 6, 2025 3:58PM in Sales 1 comment

Summary:

Access in the drop down list from the CX Picker Saved Search Lists


Content (please ensure you mask any confidential information):

Hi,

Could someone assist with information regarding access to the dropdown list in the Cx-Picker, Redwood Fragments?

We need access to the dropdown list in the Cx-Picker, Redwood Fragments, to set the default list from which the information is auto-populated. The default list selected out of the box often opens with the following message:

"No matches found. Click the actions menu button to try a different option."

Can we gain the ability to set the default list to be opened? Please see the below screenshots of the Cx-Picker and the default information of the empty list.

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