Donation request approved, but still showing awaiting approval — Cloud Customer Connect
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Donation request approved, but still showing awaiting approval

in Workforce Management 3 comments

Summary:

Donation was submitted in April 2024, approved in November 2024 (confirmed it was approved in transaction console). But when viewing the donor's absence management screen, this donation still shows as Awaiting Approval, therefore the donated hours didn't get donated (but was taken from the employee's absence balance). Has anyone experienced this? Does anybody have a fix?

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Version (include the version you are using, if applicable):

25A


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