Is there an option for the override credit amount value to be picked when closing a subscription? — Cloud Customer Connect
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Is there an option for the override credit amount value to be picked when closing a subscription?

Hi, Good morning.

We have noticed that when we try to close a product in Subscriptions management, it is possible to provide a value in "override credit amount" field, and that value is picked by the system to create a credit memo for the closure of that product.

On the contrary, when we try to close a whole subscription and we provide the "override credit amount" value, that value is not picked by the system to generate a credit memo with the value that we've provided. The credit memo for that closure is made with the same amount of the invoice line of the product.

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