How to reassign terminated Initiator's task to other HRs — Cloud Customer Connect
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How to reassign terminated Initiator's task to other HRs

in Journeys 1 comment

The initiator (HR) of the Onboarding Journey for many employees has left the company. However, the other HRs are not able to access those employees under their Organization Journeys for whom the previous HR has initiated the journeys. Now those tasks are pending and no one can reassign those tasks.

Can someone please help us in resolving this issue?

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