Incorrect Eligible workers number in the module that confirms the final numbers for payroll transfer — Cloud Customer Connect
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Incorrect Eligible workers number in the module that confirms the final numbers for payroll transfer

Summary:


We are currently running the final approvals process for the bonus module and have encountered a bug in the module that confirms the final numbers for payroll transfer.

When we proxy in as manager, the is the value displayed under the "View Reports" button:

Eligible workers - 5757

However, when we navigate to the Reward – Annual Bonus task – All Workers section, it shows an additional 3 workers and an extra £3X,****.

i.e Eligible workers - 5760

Can we understand where there this extra 3 workers coming from?

Additionally, we ran a Compensation Allocation report, which reflects the correct value of 5758 (including managers eligibility), and compared it to the downloaded worksheet. There are no obvious discrepancies, despite the incorrect values being displayed.

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