Redwood New Absence Calculate function displays incorrect Projected Balance — Cloud Customer Connect
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Redwood New Absence Calculate function displays incorrect Projected Balance

Hello,

When an employee goes to Me > Time and Absences > Add Absence > Calculate, the Projected Balance that displays is incorrect.

I am unable to identify what total is being returned, as in testing the Projected Balance does not match the leave balance on the current day, on the day of the leave, or as of the last calculation date.

In the screenshot below, the employee had an initial leave balance of 270.3 hours on 11.03.2025.

No further annual leave was booked for the remainder of the leave year.

One day of annual leave was entered for 17/03/2025 - one day of annual leave is 7.4 hours.

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