Automatic Routing of bundled activities in OFS
Summary:
"Unable to fit bundling policy constraints" - Error in Routing Run
Content (please ensure you mask any confidential information):
Requirement: We have a requirement from client, where we need to bundle activities of type Meter Read and the bundled activities should be assigned to the same resource.
Configuration:
- We have created a custom property names RouteId which is used as the bundling key.
- We have used visit bundling where RouteId is added as bundling key
- In the Routing plan, under Filters section, for the filter "Activities in the routing bucket that should be assigned", we have used the bundling policy as "All or None".
0